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Values

At BMO, our shared values drive the way we work. We call it the BMO A-E-I-O-U and it’s our commitment to our teammates and our clients.

Awareness

  • We will stay up to date with the latest legislation and tax rulings
  • We will adhere to the highest standards of legal and industry compliance requirements
  • We will use consistent systems and procedures – so you’ll know what to expect when you work with us

Enjoyment

  • We enjoy the journey of working with you and do our best to make the experience enjoyable for you
  • We will speak in plain English
  • We can meet at your place or ours
  • We will offer you a cuppa when you come to see us and we like to have a laugh with you

Innovation

  • We keep up to date with the latest technology and software
  • Our experienced staff receive regular training and mentoring
  • It’s not a ‘one size fits all’ – we will tailor innovative solutions specifically to your needs

Outstanding Service

  • We will offer quality and timely service
  • We return phone calls promptly
  • We adhere to the strictest confidentiality and respect your privacy at all times
  • We have a “can do” attitude and go the extra mile for youvalues

Understanding

  • We will behave in a professional and courteous way – with respect and good manners
  • We believe in taking a personable approach to our business relationships
  • We are committed to listening to you

 

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