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Start the year with team harmony

15th December 2011

By Megan James, Communications Manager.

It was once said that “you can’t get it right on the outside until you get it right on the inside”.

If you want your business to be successful, then you really have to make sure that your team is functioning well.

I visited a business recently (not in Dalby) where the manager was belittling the assistant in front of the customers. I found it so off-putting I walked out and I have no intention on ever shopping there again.

Disharmony in a team can infect the whole business. Having spent the last 17 years working in public relations and marketing, I found myself increasingly interested in how different styles of behaviour and communication can impact the way a team works.

Many people cringe when they hear the term “team building”. But I can assure I’m not suggesting you go sit around a campfire and hug each other.

At BMO, we run sessions that are set in a relaxed atmosphere away from your usual business environment, where you learn a little more about how to work effectively as individuals and as a team.

Have you noticed that some people can pounce when making a decision, while others like all the facts and details before they can make up their mind. Or how some people love to chat while others prefer to get down-to-business rather than talk about the weather?

We use a tool called DISC to help people better understand themselves and others. Participants complete a short online survey, then they receive an individualised report about their DISC style.

It’s not rocket science. We all know we are different. But until we actually start the conversation how we prefer to operate and communicate, we can’t truly appreciate each others’ strengths. And while each style is different, no one style is right or wrong. That’s the exciting thing about being in a team – we all bring unique characteristics to the table.

Even teams that are already functioning well can benefit from having a team retreat. It’s a bit like servicing your car. If you want to keep the engine running effectively, it needs a tune up every now and then.

So when you’re making your new year’s resolutions, have think about how you can ensure your business is running smoothly “on the inside” and start 2012 in harmony.

Find out more about DISC here, or give us a call today.

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